Helpdesks taken offline as precautionary measure →
Due to vulnerabilities discovered in Zammad, the software at the foundation of Link, we have taken all helpdesks offline as a precautionary measure. We have made this difficult decision as there have been reports of this vulnerability being exploited in the wild.
At this time, we do not believe that sensitive data has been accessed inappropriately on the majority of helpdesks. We are investigating signs of compromise on a small number of helpdesks. Where your helpdesk has shown no sign of…