{
  "is": "issue",
  "title": "WhatsApp introducing usernames",
  "body": "\u003cp\u003e\u003cem\u003eUpdate\u003c/em\u003e - We have deployed updates to the WhatsApp channel and currently do not expect that there will be issues\nsending and receiving messages.\u003c/p\u003e\n\u003cp\u003e\u0026ndash; 2026-03-17\u003c/p\u003e\n\u003cp\u003e\u003cem\u003eInvestigating\u003c/em\u003e - We\u0026rsquo;re aware that WhatsApp have begun rolling out a new feature replacing phone numbers with usernames.\nWe are monitoring this rollout and making updates to our integration as it evolves, but we expect there to be minor\ndisruptions to service until the roll out is complete.\u003c/p\u003e\n\u003cp\u003e\u0026ndash; 2025-12-01\u003c/p\u003e\n",
  "createdAt": "2025-12-01 12:00:00 +0000 UTC",
  "lastMod": "2026-03-17 20:02:35 +0000 UTC",
  "permalink": "https://status.sr2.uk/issues/2025-12-01-whatsapp-usernames/",
  "severity": "disrupted",
  "resolved": true,
  "informational": false,
  "resolvedAt": "2026-03-17 20:00:00",
  "affected": ["WhatsApp Channels"],
  "filename": "2025-12-01-whatsapp-usernames.md"
}